pinup's Privacy Policy — our commitment to protecting your information
This policy provides a full explanation of how the personal information you share on the pinup platform is collected, used, and kept secure.
Last updated: January 2026
pinup is a trusted online gaming platform. We place the highest importance on the privacy of our users. This Privacy Policy ("Policy") applies to the pinup website and all its associated services.
This policy describes in detail what types of personal information we collect, the purposes for which we use it, how we store it, and our responsibilities in protecting your data. By using our platform, you are considered to have given your consent to the terms of this policy.
If you disagree with any part of this policy, please refrain from using our platform or contact our support team.
This policy has been drafted in accordance with Bangladeshi laws and regulations. We are committed to protecting personal information and keep your data secure using SSL encryption technology.
When creating an account and using services on pinup, we may collect the following types of information:
2.1 Information Provided Directly by You
- Full name, date of birth, and national identity card details
- Email address and mobile number
- Residential address
- Payment-related information (bKash number, Nagad number, Rocket number, or bank account details)
- Documents required for identity verification
- Information provided when contacting our support team
2.2 Automatically Collected Information
- IP address and device identification information
- Browser type and version
- Browsing activity and session data on the website
- Login times and connection logs
- Game play history and transaction records
2.3 Information Received from Third Parties
For the purposes of identity verification and fraud prevention, we may collect limited information about you through legitimate third-party verification services.
pinup uses collected information only for the following legitimate purposes:
- Account management: To create, verify, and securely maintain your account.
- Transaction processing: To successfully complete deposits and withdrawals.
- Service improvement: To analyse your preferences and usage patterns in order to improve our services.
- Customer support: To properly respond to your enquiries, complaints, and questions.
- Security & fraud prevention: To prevent unauthorised access, fraudulent activity, and money laundering.
- Legal compliance: To comply with applicable laws and regulations.
- Relevant promotional communications: To send information about bonuses and offers, subject to your consent.
We do not sell your information to third parties for marketing or commercial purposes.
pinup has implemented industry-standard security measures to protect your personal information. Our security measures include:
- SSL encryption: All data transfers are encrypted via TLS/SSL protocols.
- Secure servers: Your information is stored in protected data centres.
- Access controls: Only authorised personnel are granted limited access to the information they need.
- Regular security audits: Systems are reviewed regularly to identify potential vulnerabilities.
- Two-factor authentication: The option to add an extra layer of security to your account.
4.1 Data Retention Period
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy and to meet applicable legal obligations. Even after an account is closed, certain information may be retained for a limited period due to legal requirements.
pinup never sells or rents your personal information. However, information may be shared in the following limited circumstances:
- Service providers: With trusted partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and technical infrastructure management, and only to the extent required to complete the specific service.
- Legal obligations: When providing information is required by court order, government directive, or applicable law.
- Fraud prevention: With relevant authorities to detect and prevent financial crimes or fraud.
- Business transfers: In the event of a merger, acquisition, or asset transfer, where you will be notified in advance.
All third parties working with us are contractually obligated to keep your information confidential and to use it only for the specified purpose.
The pinup website uses cookies and similar technologies. Cookies are small text files stored in your browser or on your device.
6.1 Cookies We Use
- Essential cookies: Necessary for the core functionality of the website, such as maintaining login sessions.
- Functional cookies: To remember your preferences and settings.
- Analytical cookies: To analyse website usage and improve the quality of our services.
6.2 Cookie Controls
You can control or disable cookies through your browser settings. Please note, however, that disabling essential cookies may affect certain website functions.
You have the following rights regarding your personal information. To exercise these rights, please contact our support team:
Right of Access
The right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
The right to request correction of inaccurate or incomplete information held about you.
Right to Erasure
The right to request deletion of your personal information in certain circumstances.
Right to Object to Processing
The right to object to the processing of your information for specific purposes.
Data Portability
The right to receive the information you have provided in a structured, commonly used format.
Right to Restriction
The right to request that processing of your information be restricted in certain circumstances.
Please note that some rights may be limited in cases of legal obligation, fraud prevention, or ongoing dispute resolution. We evaluate each request individually and try to respond as quickly as possible.
pinup is an adult gaming platform. Our services are for users aged 21 and above only. We do not intentionally collect any personal information from minors.
If we are informed that a minor has registered on our platform, we will immediately close that account and delete the associated information. If you believe a minor is using our platform, please contact us.
pinup may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notice will be sent to your registered email address.
- A notification will be displayed on the main page of the website.
- The "Last Updated" date at the top of this policy will be changed.
Continuing to use our platform after changes take effect will be considered acceptance of the updated policy. For significant changes, we will attempt to obtain your explicit consent.
If you have any questions, concerns, or requests regarding this privacy policy, please contact our support team. We provide assistance in both Bengali and English.
Send a privacy-related request
Our 24/7 support team is always ready to handle any requests or complaints regarding your information.